🐾 Privacy Policy
Last updated: May 5th, 2025
At Petology Naples, we care about your privacy—almost as much as we care about your pets. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book appointments, or use our services.
1. What Information We Collect
We may collect the following types of information when you interact with us:
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Contact Information: Name, phone number, email, address
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Pet Information: Name, breed, age, health history
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Appointment Details: Requested dates, services, notes
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Payment Information: Billing details (via secure payment processors only)
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Website Use: IP address, browser type, pages visited (through cookies and analytics tools)
2. How We Use Your Information
We use your information to:
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Schedule and manage veterinary appointments
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Maintain accurate health records for your pet
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Process payments and send invoices
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Send appointment confirmations or reminders
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Improve our website and services
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Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell or rent your information. We may share it with:
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Veterinary specialists or labs if your pet needs a referral
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Payment processors for billing and card transactions
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IT providers who help us operate our website securely
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Legal authorities, only if required by law
4. Cookies & Analytics
Our website uses cookies (small data files stored on your browser) to improve your browsing experience and track website traffic. You can disable cookies in your browser settings if you prefer.
5. How We Protect Your Information
We use secure systems and encrypt sensitive data where required. Only authorized staff can access your information, and we train our team to keep it private.
6. Your Rights
You have the right to:
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Request a copy of the personal data we hold about you
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Ask us to correct or delete your information
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Opt out of marketing communications at any time
To make a request, please contact us at info@petologynaples.com
7. Children’s Privacy
We do not knowingly collect personal data from children under 13 without parental consent. If you believe this has occurred, please contact us.
8. Updates to This Policy
We may update this policy occasionally. Changes will be posted here with a new "Last updated" date.
9. Contact Us
Questions or concerns? Contact us at:
📧 info@petologynaples.com
📞 +1 (239) XXX-XXXX