🐾 Privacy Policy

Last updated: May 5th, 2025

At Petology Naples, we care about your privacy—almost as much as we care about your pets. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book appointments, or use our services.

1. What Information We Collect

We may collect the following types of information when you interact with us:

Contact Information: Name, phone number, email, address
Pet Information: Name, breed, age, health history
Appointment Details: Requested dates, services, notes
Payment Information: Billing details (via secure payment processors only)
Website Use: IP address, browser type, pages visited (through cookies and analytics tools)

2. How We Use Your Information

We use your information to:

Schedule and manage veterinary appointments
Maintain accurate health records for your pet
Process payments and send invoices
Send appointment confirmations or reminders
Improve our website and services
Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your information. We may share it with:

Veterinary specialists or labs if your pet needs a referral
Payment processors for billing and card transactions
IT providers who help us operate our website securely
Legal authorities, only if required by law

4. Cookies & Analytics

Our website uses cookies (small data files stored on your browser) to improve your browsing experience and track website traffic. You can disable cookies in your browser settings if you prefer.

5. How We Protect Your Information

We use secure systems and encrypt sensitive data where required. Only authorized staff can access your information, and we train our team to keep it private.

6. Your Rights

You have the right to:

Request a copy of the personal data we hold about you
Ask us to correct or delete your information
Opt out of marketing communications at any time

To make a request, please contact us at info@petologynaples.com

7. Children’s Privacy

We do not knowingly collect personal data from children under 13 without parental consent. If you believe this has occurred, please contact us.

8. Updates to This Policy

We may update this policy occasionally. Changes will be posted here with a new "Last updated" date.

9. Contact Us

Questions or concerns? Contact us at:

📧 info@petologynaples.com
📞 +1 (239) XXX-XXXX